Privacy Policy – Radical Wellness
Effective Date: October 10,2025
1. Introduction
At Radical Wellness, your privacy and trust are our highest priorities.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website, forms, and online consultation services with Dr. Samar Shadly.
By using this website or booking a consultation, you agree to the terms outlined below.
2. Information We Collect
We collect only the information necessary to provide you with safe and effective functional-medicine services, including:
Personal information: Name, age, gender, contact details, and address.
Health information: Medical history, symptoms, medications, supplements, and laboratory test results.
Payment information: Processed securely through third-party payment processors (we do not store credit-card details).
Technical data: IP address, browser type, device information, and cookies for website analytics and security.
3. How We Use Your Information
Your information is used strictly for the purpose of delivering and improving your care:
To assess your health status and develop individualized treatment plans.
To communicate with you regarding your sessions, recommendations, or follow-up.
To process payments and manage bookings.
To improve our website experience and service quality.
To comply with legal, professional, or regulatory obligations.
We never sell, rent, or share your personal data with third parties for marketing purposes.
4. How We Protect Your Information
All client records are stored in secure, encrypted systems.
Access is limited to authorized team members directly involved in your care.
We follow internationally recognized security and confidentiality standards (HIPAA/GDPR compliant).
Any data shared for laboratory testing or supplement ordering is transmitted only with your explicit consent.
5. Your Rights
You have the right to:
Access, correct, or request deletion of your personal data.
Withdraw consent for data processing at any time.
Request a copy of your consultation records.
File a privacy complaint if you believe your data has been misused.
To exercise these rights, contact us at: [insert contact email, e.g., info@radicalwellnessclinic.com]
6. Data Retention
Client records are retained securely for the minimum period required by applicable medical and legal regulations (typically 5–10 years) and then deleted or anonymized.
7. Cookies and Website Analytics
Our website uses cookies to enhance functionality and analyze traffic.
You may choose to disable cookies in your browser settings.
8. Third-Party Links
Our website may contain links to laboratories, supplement companies, or educational content.
We are not responsible for the privacy practices of external sites.
Please review their individual privacy policies before sharing personal information.
9. International Clients
If you access our services from outside Saudi Arabia, you agree that your information may be transferred and processed under Saudi Arabian data-protection standards, in addition to your local privacy laws.
10. Updates to This Policy
We may update this policy periodically to reflect changes in regulations or practice standards.
Any updates will be posted on this page with a revised “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
Radical Wellness – Functional Medicine & Holistic Health